Language services and alternative formats

Aetna Better Health of Florida can give you member information in another format or language. We have audio, large print, and Braille. In addition, we offer language interpretation services, including sign language, at no cost to you.

Call Member Services if you need help in another language. We will get you an interpreter in your language. This service is available at no cost to you.

Other ways to get information
If you are deaf or hard of hearing, please call the Florida Relay at 711. They can help you call our Member Services.

If you have a hard time seeing or hearing, or you do not read English, you can get information in the other formats such as Braille, large size print or audio. Call Member Services for more information.

Medicaid 1-800-441-5501
Comprehensive Long Term Care 1-844-645-7371
Florida Healthy Kids 1-844-528-5815