Another benefit we offer is a video visit with a provider. It can be with either a physical health provider or a mental health and substance use provider. And it is at no cost to you.
“Telehealth” uses two-way video. A provider and a patient can talk and see each other. They can be in two different places. They will interact with each other by sight and sound. Your computer with need to have video capabilities. Or your smartphone will also work.
Teladoc (physical health) is available in mobile app version with free download for both Apple and Android phones.
Telehealth with a physical health provider
Teladoc offers telehealth sessions with a provider for your physical health problem. Teladoc does not replace your PCP. It is just another choice for quality care when you can’t easily talk with your PCP. Through a secure video provider visit on your computer, you can meet with a U.S. board certified doctor, licensed in your state, who can treat many simple conditions like:
- Sinus problems
- Cold and flu symptoms
- Respiratory infections
- Ear infections and more
3 easy steps
- On your computer, go online and click on “Set up account” so you can set up your own account
- Log in and complete “My Medical History” tab
- Request a provider visit, available 24 hours a day, 7 days a week
If you have any questions call 1-800-Teladoc (835-2362) 24 hours a day, 7 days a week.
Computer or smartphone requirements for telehealth
To video chat with a provider through your computer or smartphone there are operating system and internet browser requirements.
Chrome Version 31 and up
Internet Explorer Version 9 and up
Webcam and microphone
10.7 or newer
Windows 7, 8 or 10
Firefox Version 24 and up