Telehealth

Another benefit we offer is a video visit with a provider. It can be with either a physical health provider or a mental health and substance use provider. And it is at no cost to you.

“Telehealth” uses two-way video. A provider and a patient can talk and see each other. They can be in two different places. They will interact with each other by sight and sound. Your computer with need to have video capabilities. Or your smartphone will also work.

Mobile app
Teladoc (physical health) is available in mobile app version with free download for both Apple and Android phones.

Teladoc offers telehealth sessions with a provider for your physical health problem. Teladoc does not replace your PCP. It is just another choice for quality care when you can’t easily talk with your PCP. Through a secure video provider visit on your computer, you can meet with a U.S. board certified doctor, licensed in your state, who can treat many simple conditions like:

  • Sinus problems
  • Bronchitis
  • Allergies
  • Cold and flu symptoms
  • Respiratory infections
  • Ear infections and more

3 easy steps

  1. On your computer, go online and click on “Set up account” so you can set up your own account
  2. Log in and complete “My Medical History” tab
  3. Request a provider visit, available 24 hours a day, 7 days a week

Questions?
If you have any questions call 1-800-Teladoc (835-2362) 24 hours a day, 7 days a week.

To video chat with a provider through your computer or smartphone there are operating system and internet browser requirements.

Computer requirements

Computer

Mac computers

PC computer

Internet Browser

Chrome Version 31 and up

Internet Explorer Version 9 and up

Computer Equipment

Webcam and microphone

Operating System

10.7 or newer

Windows 7, 8 or 10

Firefox Version 24 and up