Fraud & abuse

Sometimes our enrollees, providers and Aetna Better Health of Louisiana employees may choose to do dishonest acts. These dishonest acts may include fraud, waste and abuse. The following acts are the most common types of fraud, waste and abuse:

  • Enrollees selling or lending their ID card to someone else
  • Enrollees trying to get drugs or services they don’t need
  • Enrollees forging or altering prescriptions they receive from their providers
  • Providers billing for services they didn’t give
  • Providers giving services enrollees don’t need
  • Verbal, physical, mental, or sexual abuse by providers

Please report these types of acts right away

We don’t need to know your name. Just call the fraud and abuse hotline at 1-855-725-0288. You can also report suspected fraud or abuse to the State of Louisiana by calling 1-800-488-2917

You can report fraud confidentially and we do not need to know who you are. To report fraud or abuse:

  • Call our fraud and abuse hotline at 1-855-725-0288
  • Complete our fraud and abuse form
  • Call the Louisiana Medicaid Fraud and Abuse Hotline 1-800-488-2917