Handbook

Your enrollee handbook is your go-to resource

Your enrollee handbook has a wealth of information to help you get the care you need. Please take time to look through the handbook to learn about your benefits. You’ll find:

  • Aetna Better Health of Louisiana phone numbers
  • How to get health care services
  • Your rights and responsibilities as an enrollee
  • Which services are covered and which are not
  • How to get help with appointments
  • How to find a doctor or a pharmacy

You also can get enrollee materials in other languages or formats. We provide these materials at no cost. Just call our enrollee Services Department at 1-855-242-0802, TTY 711.

Integrated Health Services
English handbook /Español manual para los miembros

Mental Health and Substance Use Treatement Services
English handbook / Español manual para los miembros