Member Advisory Council

We want to hear from you

Enrollee Services needs your help too. We value your ideas and suggestions to change and improve our services we offer to you. Do you have an idea on how we can work better for you? Call us to tell us your ideas. We also have a committee you can join called the Enrollee Advisory Committee. It is made up of enrollees and their caregivers who share the same goals as you. They tell us how we can improve our services.

We’re always looking for enrollees to help us find better ways to do things. There are only three requirements. You must be:

  • At least 18 years of age
  • An enrollee of Aetna Better Health of Louisiana for at least the last 90 days
  • Willing to attend meetings in person or by phone 4 times a year (If you attend the meetings in person, you’ll be reimbursed for your transportation cost
  • If you’re interested in joining, call our Enrollee Services Department 1-855-242-0802, TTY 711, or complete an application. English/Spanish

MAC Meeting Note

MAC Meeting Dates 2021

Member Advisory Committee Q4 2020 Agenda & Minutes (English | Spanish)

Member Advisory Committee Q3 2020 Agenda & Minutes (English | Spanish)

Member Advisory Committee Q4 2019 Agenda & Minutes (EnglishSpanish)

Member Advisory Committee Q3 2019 Agenda & Minutes (EnglishSpanish)

Member Advisory Committee Q2 2019 Agenda & Minutes (EnglishSpanish)

Member Advisory Committee Q1 2019 Agenda & Minutes (EnglishSpanish)

Member Advisory Committee Q4 2018 Agenda & Minutes (EnglishSpanish)

Member Advisory Committee Q3 2018 Agenda & Minutes (EnglishSpanish)

Member Advisory Committee Q2 2018 Agenda & Minutes (EnglishSpanish)

Member Advisory Committee Q1 2018 Agenda & Minutes (English | Spanish)

2020 MAC calendar (English|Spanish)

2019 MAC calendar (English|Spanish)

2018 MAC calendar