The Covered Services Matrix linked below shows what services Aetna Better Health of New Jersey and Fee-For-Service cover. If you are in NJ FamilyCare C or D, you may have to pay a copayment at the visit. All services must be medically necessary. Your doctor may have to ask us for prior approval before you can get some services.

Members will need to show both their Aetna Better Health of New Jersey ID card and their NJ FamilyCare card for services listed as “Fee-For-Service." If you have questions about coverage or getting services, call Member Services at 1-855-232-3596, TTY 711.

Effective 4/1/2020 Applied Behavioral Analysis (ABA) is now a covered benefit under Aetna Better Health of NJ. Any member under the age of 21 and with a diagnosis of Autism can receive this benefit. For more information please call 1-855-232-3596, TTY 711


There are some services that you can get from Fee-For-Service. Aetna Better Health of New Jersey does not pay for these services; NJ FamilyCare pays for them directly.

You must tell us when you need these services. You may get these services through the provider of your choice according to Medicaid regulations. Aetna Better Health of New Jersey or your PCP can help you find a provider for these services. If you need these services, please call your PCP or Member Services at 1-855-232-3596, TTY 711 for help.

Learn about the behavioral and physical health benefits, services and coverage available to our members. View or download a copy of the Covered Services Matrix linked above.