Dental Emergencies

Help keep emergency rooms clear during COVID-19. For non-life threatening dental emergencies, call your dentist. Many dental offices are open to handle your emergency dental needs. If your dentist is closed or you do not have a dentist, call LIBERTY Dental Plan at 1‑855‑225‑1727 for assistance in finding a dentist. You can see a dentist who is not part of the Plan network for emergency dental care. If you are out of town and need emergency dental care, you can go to any dentist for care. You do not need a referral or the Plan’s prior approval before you get emergency dental care.

Dental emergencies include: 

  • A broken natural tooth
  • A permanent tooth falls out
  • Very bad pain in the gum around a tooth, and you are running a fever
  • Oral and/or facial swelling and/or infection
  • Acute prolonged facial swelling

As of May 1, 2020, Aetna Better Health of New Jersey is partnering with LIBERTY Dental Plan to manage your dental benefits

You will keep the same great comprehensive dental benefits you have had, including:

  • All preventive care
  • Oral exams and other diagnostic services
  • Cleanings every 6 months (more for special needs members)
  • X-rays
  • Fillings
  • Root canals
  • Extractions
  • Dentures
  • And, much more

If you haven’t received your new health plan ID card, we will be mailing you one soon. LIBERTY Dental Plan will be mailing you more information on your assigned dental home.

Dental care is important to your overall health. You should have a dental exam when you join Aetna Better Health of New Jersey.  Then you should see your dentist every six months.

Aetna Better Health of New Jersey uses LIBERTY Dental Plan to give you dental services. You can call LIBERTY Dental Plan at 1-855-225-1727, Monday – Friday from 8 a.m. to 8 p.m.

Dental Care for Members with Special Health Care Needs and children under the age of 5 may require treatment to be performed in a hospital setting/operating room or ambulatory surgical center facility setting as an outpatient member service. If your dental provider cannot provide this service,  please contact LIBERTY Dental Plan at 1-855-225-1727 in order to help you locate a dental provider and coordinate this service.

You do not need a referral to see a network dental provider. You can find a dental provider in your provider directory or search for a provider. You can also call us for help at 1-855-232-3596, TTY 711. Or, you can call LIBERTY Dental Plan for help finding a dentist at 1-855-225-1727.

Remember to take and show your Aetna Better Health of New Jersey ID cards when you go to your appointments.

For children

Insure Kids Now website for more information. Search for an NJ Smiles provider using the online provider search. Or you can view and download the latest list of NJ SMILES pediatric dentists.