Aetna Better Health of New Jersey provides initial orientation for newly contracted providers within 180 days after they join our network.  Orientation also is available prior to joining our network and before you see members.

Following your initial provider orientation, we provide a variety of educational forums for ongoing provider training and education. These include:

  • Routine visits to your office
  • Group or individualized training sessions on select topics. Some examples are:
    • Claims coding
    • Appointment availability standards
    • Member benefits
    • Aetna Better Health of New Jersey website navigation
  • Periodic provider newsletters and bulletins containing updates and reminders

Provider quick reference guide

This quick reference guide should answer most of your questions. As always, if you have any questions, just give us a call at 1-855-232-3596.

Upcoming trainings

All provider trainings require you to RSVP.
Each session has a maximum of 100 so, please RSVP as soon as possible.

  • Getting started with the Provider Relief Fund for Medicaid and CHIP Distribution - June 25, 2020 from 2-3 p.m. ET

    The U.S. Department of Health and Human Services (HHS), through the Provider Relief Fund, expects to distribute $15 billion to eligible Medicaid & CHIP providers.  In anticipation of that release, the Health Resources & Services Administration (HRSA) will be hosting two webinars intended for Medicaid & CHIP providers so they can learn more about the application process and discuss the provider distribution. 

    Register here

    To stay updated on the latest information, we invite you to visit

    *This event will be delivered via webcast, no dial-in required. Presentation materials will not be distributed.

  • Increasing Access to Reproductive Health Services in New Jersey - July 1, 2020 at 12:00 p.m. ET

Join Quality Institute Policy Associate, Brittany Lee, MSW, and Board member Linda Sloan Locke, CNM, MPH, LSW, FACNM, as they discuss barriers to reproductive health care in New Jersey, as well as strategies that clinicians and health systems can implement to improve access to care.

Register Here

Training resources